Area Rugs and Orientals

Caring for Your Specialty Rugs

• Rotation:

  To insure even wear, your rug should be rotated once a year. Depending on the traffic, the rotation may vary from six months to two years.

• Vacuuming:

  Oriental rugs, like most carpeting, should be vacuumed on a regular basis to remove dirt and restore life to the fibers. Be sure not to vacuum the fringe with your beater bar! Use the end of a vacuum hose from a canister vacuum.

• Padding:

  A quality pad used under your rug helps protect it from dirt, wear and slippage.

Specialty Rug Cleaning

The Cleaning Process

To clean a hand woven textile properly, it should be cleaned in an environment where it can be hand cleaned and dried quickly.
The complete cleaning process takes us between 7 to 10 days.

1. Pre-Inspection and Pick Up:

   We will evaluate the needs of your carpet and will discuss the best course of action for you. We will also advise you of any areas that may be permanently stained and the effects of cleaning or spot/stain treatment. We will come to your home to pick up the rug.

2. Dry Soil Removal

   Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka Company did a study and found that a 9 x 12 could hide 87 pounds of dirt!
   We use a variety of techniques to dust the rugs from the front and back. A machine called a pile lifter, special vacuum attachments and any many other methods are implemented. This is the most important step in cleaning any textile.

3. Pre-Conditioning Treatment:

   Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.

4. Pre-Spot and Fringe Preparation:

   Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.

5. Shampoo:

   Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.

6. Rinse or Wash:

   Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.

7. Speed Dry:

   Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.

8. Application of Protectant (optional but recommended)

   Carpets protected with ScotchGuard last longer, clean up easier and stay clean longer.

9. Finishing:

   When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.

10. Post Inspection:

    Our cleaning specialist will give the rug a final inspection and release it for delivery.

11. Delivery:

    Ater cleaning, we ask that you inspect the work we have done to ensure your 100% satisfaction. At this time, we can discuss care and maintenance of your carpet between cleanings, schedule your next cleaning (recommended at 6-8 months depending on home conditions) and answer any questions you may have. At this time, we will ask that you sign the work order to indicate your approval and that you submit payment to the Carpet Cleaning Hotline.