Jan 282010
How to Choose the right carpet cleaning professional:
When you open the phone book you really can’t tell who the great cleaners are, or the ones you would never EVER want to use.
One of the best ways to differentiate a PROFESSIONAL carpet cleaner from a more questionable operation is to ask them to provide credentials!
A legitimate professional will be able to provide to you several items which will help you to determine their qualifications
- A valid insurance certificate from a reputable agency
- A valid certification from an accredited association (like the IICRC)
- Several references from clients or businesses
- A written quote that includes the entire price of your service- no surprises on service day!
Learn About Them
Ask Questions
The way you learn about a company is to ask specific questions and listen carefully to the answers.
Here are nine questions to ask a carpet cleaner to help you feel more confident about the one that you choose:
- What method of carpet cleaning do you recommend for my needs?
- What type of equipment do you use to clean carpet, and what are your cleaning steps?
- How often should I get my carpets cleaned?
- What training have you had in cleaning carpets?
- Are you a member of a Trade Association or other professional organization?
- Are you and your technicians certified by the IICRC or ASCR, and can I see your certification certificates?
- Do you guarantee your work?
- Are you insured?
- Do you have any references of clients or businesses who I can call regarding your work?